Patient Reviews
4.6 ★ · Based on 57 Google reviews
Recent Google Reviews
Most recent reviews pulled live from our Google Business Profile.
“My family received excellent care from Dr Chellan and the NeoHealth team. The expertise, professionalism, and overall support during our consultation were truly outstanding. We as new parents felt heard, reassured, and well cared for every step of the way. I especially appreciated the thoughtful follow-up to check on our son’s progress. That level of care and attention means a great deal. A great GP who is very knowledgeable and experienced in child health. 🙏🏽”
5 months ago
“From the moment I walked into Neohealth, I was warmly welcomed by their lovely receptionist Geraldine. She is friendly, attentive, and goes out of her way to make patients feel comfortable and cared for. Her professionalism and kindness set the perfect tone for the entire visit. The doctors at Neohealth are equally outstanding. They take the time to listen, explain thoroughly, and ensure that every patient feels heard and understood. Their expertise and compassionate approach make difference. You’re truly feel like you’re in safe hands. Neohealth is more than just a medical practice; it’s a place where patients are treated with genuine respect and care. I highly recommend them to anyone looking for excellent healthcare with a personal touch.”
4 months ago
“Such a warm and welcoming environment. The staff are friendly and helpful. I was there with my children and the staff were very accommodating. Drs Chellan and Lakay are both such amazing doctors. Well informed and very friendly. We were assisted with such care and compassion. This family practice is definitely my first choice.”
5 months ago
“Dr Chellan has been my primary care provider for the past couple of years, and I have always known him to be thorough, knowledgeable, and deeply caring. His attention to detail and excellent approach to patient care have consistently stood out. Most recently, we were especially grateful for the care he provided during our son’s consultation, as well as the thoughtful follow-up afterwards to check that he was doing better. That kind of attentiveness and genuine concern means a great deal. I would highly recommend him.”
5 months ago
“I had a very pleasant experience at NeoHealth. From the friendly and thorough receptionist Geraldine to the compassionate doctor Lakay. The doctor explained every step she took and really took time and engaged with me so I knew what was going on as well as what the next steps were going to be. I would recommend NeoHealth to anyone.”
a month ago
Why we only show Google reviews
Every review on this page is pulled live from our Google Business Profile. We do not write testimonials, we do not select the flattering ones, and we do not host patient quotes on our own server where they could be edited.
That is a deliberate choice. A review you can verify yourself on Google, attached to a real account, is worth more than a wall of anonymous praise on a practice website. If you want to check what patients actually say, the honest place to look is Google, not here.
If something went wrong
A public review is not the only way to tell us, and often it is not the most useful one. If a visit did not go the way it should have, we would rather hear it directly and be able to look into it properly.
Use the contact form and select Complaint as the enquiry type, or phone reception and ask to speak to one of the doctors. We reply to written enquiries within one business day.
You also have the right to raise a concern with the Health Professions Council of South Africa, the statutory regulator for medical practitioners. Telling us first does not remove that right, and we would not ask you to give it up.
What we do with feedback
Feedback about waiting times, billing and how a consultation felt goes to the doctors, not into a drawer. Several things about how the practice runs, including how long a standard consultation is booked for, came from patients saying something.
We cannot discuss any individual's clinical details in a public reply, so if you see a short response to a detailed review on Google, that is why. Confidentiality does not lapse because a conversation moved somewhere public.
All reviews on this page are pulled live from our Google Business Profile. Names and photos belong to the reviewers, hosted by Google.
Or contact us directly with feedback.