Women's health at NeoHealth
Female doctor in George: Dr Claudia Lakay
Dr Claudia Lakay is a female general practitioner and co-founder of NeoHealth in George Central. She offers women's health care in-rooms, from cervical screening and contraception through to menopause, alongside general family medicine.
Dr Claudia Lakay, MBChB (Stellenbosch University). Dispensing general practitioner, licensed by the National Department of Health.
Why patients ask for a female GP
It is a common and entirely reasonable request. For cervical screening, contraception, cycle problems, menopause and intimate examinations, many patients simply feel more at ease with a woman, and that comfort changes how much gets said in the room.
That matters clinically, not just personally. A patient who feels comfortable is more likely to mention the symptom they had almost decided to leave out, and those are often the ones worth acting on. Asking to see a female doctor needs no explanation at reception.
What Dr Lakay covers
Women's health done in-rooms, so routine care does not need a hospital booking or an onward referral.
Cervical screening and pap smears
Pap smears and HPV testing done in-rooms, with results explained at a follow-up rather than sent as a bare lab report.
Read the cervical screening guideContraception and IUD insertion
The full range of contraception, including copper and hormonal IUD insertion in-rooms. Dr Lakay places IUDs herself, so there is no onward referral for the procedure.
Copper vs hormonal IUDs explainedMenopause and hormonal care
Perimenopause and menopause management, including menopausal hormone therapy where it is appropriate, with a long-term view rather than a single prescription.
Menopause and MHT in 2026PCOS and cycle concerns
Assessment and ongoing management of PCOS, irregular cycles, heavy bleeding and period pain, including the longer-term metabolic picture.
PCOS explainedMinor procedures in-rooms
Skin lesion removal, punch biopsy and similar minor surgery done at the practice, so routine procedures do not need a hospital booking.
See minor proceduresIV vitamin therapy
Administered by Dr Lakay, who trained through the Foundation for Professional Development (FPD). Every patient is assessed in consultation first, and drips are not given without that assessment.
See IV therapyWhat to expect at your first visit
The consultation starts as a conversation. Your history, your cycle, any medication you are on, and what you actually came in for. Nothing is examined before it has been explained and you have agreed to it.
Where screening or a procedure is appropriate and you are ready for it, it is often done at the same visit rather than booked for another day. Where it is better to wait, that is said plainly.
You may request a chaperone for any examination, and you are welcome to bring someone with you. Mention it to reception or to Dr Lakay when you arrive.
Medical aid and fees
NeoHealth accepts more than 40 South African medical aid schemes and bills most of them directly, so you are usually not claiming back afterwards. Cover for screening and for procedures varies by scheme and by option.
Frequently asked questions
Can I ask to see a female doctor at NeoHealth?
Yes. Dr Claudia Lakay is a female general practitioner and a co-founder of the practice. When you book, ask reception for an appointment with Dr Lakay and your consultation will be scheduled with her.
Does Dr Lakay do pap smears in-rooms?
Yes. Cervical screening, including pap smears and HPV testing, is done at the practice. You do not need a separate referral or a hospital appointment for routine screening.
Can she insert an IUD?
Yes. Dr Lakay inserts both copper and hormonal IUDs in-rooms. Because she performs the procedure herself, there is no onward referral, and the assessment and the insertion happen within the same care relationship.
Do I need to see a gynaecologist instead?
For routine screening, contraception, cycle concerns and menopause care, a GP consultation is usually the right starting point. Where a concern needs input beyond general practice scope, Dr Lakay will refer you on and stay involved in the follow-up.
What happens at a first women's health consultation?
You will discuss your history, your cycle, current medication and what you want from the visit. Any examination is explained beforehand and only done with your agreement. If screening or a procedure is appropriate, it is often done at the same visit.
Is a chaperone available during an examination?
Yes. You may request a chaperone for any examination, and you are also welcome to bring someone with you. Tell reception or Dr Lakay when you arrive.
Does NeoHealth take my medical aid for these visits?
The practice accepts more than 40 South African medical aid schemes and bills most of them directly. Cover for screening and procedures varies by scheme and option, so confirm your own benefits with your scheme.
Where is the practice and when is it open?
NeoHealth is at Suite 12, Prince Vintcent Square, Gloucester Avenue, George Central. Consulting hours are 09:00 to 17:00 on weekdays and 09:00 to 13:00 on Saturdays. The practice is closed on Sundays and public holidays.
Related articles
Written by our doctors on the topics that come up most in these consultations.
Cervical Screening in George: HPV and Pap Guide
Pap smear versus HPV test, when to screen, self-collection, and what to expect in-rooms.
Read articleChoosing Contraception in South Africa
Pill, IUD, injection and implant compared on effectiveness, side effects, cost and access.
Read articleIUD Guide: Copper vs Hormonal
Effectiveness, pain management, cost, and what actually happens at the insertion appointment.
Read articleMenopause and MHT in 2026
What the recent evidence says, who menopausal hormone therapy suits, and how to access care.
Read articlePCOS: Diagnosis and Management
Symptoms, how PCOS is diagnosed, long-term risks, and evidence-based management.
Read articleConfidential STI Testing in George
What is tested, how confidentiality works, and what happens if a result comes back positive.
Read articleBook with Dr Lakay
Online in under a minute, or call reception and ask for her by name.
Where
Suite 12, Prince Vintcent Square
Gloucester Avenue, George Central
Hours
Weekdays 09:00 to 17:00
Saturdays 09:00 to 13:00
Reception
044 868 0707