Premier Plus network GP

Discovery Health GP in George, Premier Plus Network Practice

NeoHealth (Drs Chellan & Lakay Inc, practice number 1221566) is a contracted Discovery Health network practice in George Central, holding Premier Plus GP status, Discovery's network tier for contracted family practitioners.

Claims go to Discovery in real time at network rates. You arrive, get seen, and we bill your scheme directly, no claim forms, no refund waits.

Benefits verified against Discovery 2026 guides: 14 August 2026

Nominate NeoHealth as your Discovery GP

KeyCare/FlexiCare: nominate Drs Chellan & Lakay (PN 1221566) per dependant in the Discovery app (Get Care → nominate) or on 0860 99 88 77.
No backdating, mid-month changes activate on the 1st of the following month; up to 3 changes per calendar year.
Timing from practice experience: nominations can take up to a month (effective 1st or 15th). Nominate before you need us.

This applies to every Discovery plan, not only KeyCare and FlexiCare: you must nominate a Primary Care network GP to be covered in full for GP consultations and to have chronic conditions managed. KeyCare Start Regional: George is a designated regional area, regional members use KeyCare Online Practice plus their nominated regional GP.

How billing works at NeoHealth

Bring your Discovery card (or the app) and ID, we confirm plan, network status and benefits at reception.
We claim from Discovery in real time; co-payments only where your plan defines them, quoted before the consultation.
Dispensing practice: where plan rules allow, acute medication is issued in-rooms.
HealthID consent: at your first visit we ask your consent to access your HealthID record, required for care-programme enrolment and instant benefit confirmation on Discovery and Discovery-administered schemes. Withdraw anytime.

Discovery options we consult

Option	How your GP benefit works
Executive / Comprehensive	Day-to-day GP visits funded via Medical Savings Account and Above Threshold Benefit, per plan rules.
Priority / Saver / Core	GP visits from Medical Savings Account (Core-series day-to-day is self-funded).
Smart (Classic)	Unlimited Smart-network GP consultations, R75 co-payment per visit (2026).
Smart (Essential / Dynamic / Active)	Unlimited Smart-network GP consultations, R130 co-payment per visit (2026).
Smart Saver (Classic / Essential, new 2026)	Risk-funded day-to-day benefits plus a Medical Savings Account. Unlimited Smart-network GP consultations, R75 co-payment per visit on Classic Smart Saver, R130 on Essential Smart Saver.
KeyCare (Plus / Start / Start Regional)	Nominated KeyCare-network GP required, see the KeyCare & FlexiCare guide.

Benefits your Discovery contributions already pay for

Funded by Discovery's Screening and Prevention Benefit

Early-detection tests funded per your plan's rules (2026 benefit year). Frequency and age rules differ by plan, we confirm eligibility before billing.

Benefit	Who qualifies	How often	Where
Pap smear (liquid cytology) or HPV DNA test	Women, per risk profile	Pap every 3 years / HPV every 5 years (high-risk: annual)	Procedure in-rooms; lab analysis
HPV self-sampling kit	Same rules, no referral needed	Per HPV schedule	Collect kit from us; sample at home
Mammogram / breast ultrasound	Per risk profile	Every 2 years (high-risk: annual + MRI + once-off BRCA)	Referral arranged
Prostate screening (PSA)	Men	Once per year	Sample in-rooms; lab analysis
HIV blood tests (Rapid, ELISA, Western blot)	All members	Unlimited	In-rooms; lab confirmation
Bowel cancer stool screening	Ages 45 to 75	Every 2 years (positive/high-risk → colonoscopy, no co-pay in-rooms)	Kit in-rooms; lab analysis
Seasonal flu vaccine	65+, pregnant, healthcare workers, listed chronic conditions	Once per year	In-rooms
Pneumococcal vaccine	65+, or cardiac failure/cardiomyopathy on CIB	Up to 2 doses per lifetime	In-rooms
Health Check (glucose, BP, cholesterol, BMI)	All members, even in waiting periods	Once per year	Wellness Network pharmacy (we'll direct you)
Senior Health Check (hearing, vision, falls-risk)	Members 65+	Once per year	At NeoHealth, Premier Plus GP
Mental wellbeing assessment	All members	Once per year	Ask at your visit

Honest rule: tests are paid from the Screening and Prevention Benefit (day-to-day benefits untouched); consultations bill per your plan's day-to-day rules. We confirm costs before billing. Personal Health Pathways: complete recommended actions (starting with the Health Check) to unlock up to R16,000 per family per year on 2026 plans.

Discovery Care Programmes, enrolled in our rooms

Diabetes Care, Cardio Care, HIV Care, Mental Health Care, Depression Risk Management and the Disease Prevention Programme, condition-specific programmes with defined baskets of care, coaching and, on many plans, improved GP-visit cover.

NeoHealth is contracted on both the Premier Plus GP Network and the Premier Plus HIV GP Network, both Dr Chellan and Dr Lakay are accredited Premier Plus practitioners. Enrolment includes a longer annual review consultation, scheme-funded access to allied health (dietitian, biokineticist, psychotherapy or social-worker referrals depending on the programme), Personal Health Pathways integration, and ongoing coordinated care.

Enrolment happens through your GP via HealthID during a normal consultation, no separate forms, no waiting period.

Discovery Care Programmes at NeoHealth, full guide

Smart plan extras worth knowing

Smart plan rules to know: seeing a non-nominated or non-network GP adds a 20% co-payment on top of the fixed amount, nominate Drs Chellan & Lakay (PN 1221566) in the Discovery app or on 0860 99 8877 to avoid it. Nominated members also get one out-of-area visit per year covered.

Video consultations with your Smart Network GP are covered in full up to the Discovery Health Rate, our telehealth service qualifies.

Classic Smart: Smart-GP-prescribed acute medicine up to R1,970/member (R3,300/family); OTC medicine up to R905/family; contraceptive medicine up to R2,600 per female (R2,200 Essential Smart Saver). One network eye test and one defined dental check-up per person per year (fixed co-payments).

Telehealth consultations at NeoHealth

Why Discovery members choose NeoHealth

15-20-minute unhurried consultations, no double-booking, no rushing
Dispensing GPs: leave with your medication, skip the second queue
Same-week appointments
Women's health, HIV management and child health special interests
HPCSA-compliant telehealth follow-ups anywhere in South Africa

See consultation fees & billing details · All services

Related services at NeoHealth

Discovery questions, answered

Is NeoHealth a Discovery network GP?

Yes. Drs Chellan & Lakay Inc (PN 1221566) is a contracted Discovery network practice with Premier Plus GP status. Confirm in the Discovery app under Find a Healthcare Provider, search Drs Chellan & Lakay or practice number 1221566.

What does Premier Plus mean for me as a patient?

Premier Plus is Discovery's contracted-GP network tier. For members on plans with network-GP benefits, consultations at a Premier Plus GP are covered at network rates per plan rules, and it enables full-cover chronic consultations for nominated patients.

Do I pay upfront?

No. We claim from Discovery in real time. You pay only plan-defined co-payments (for example R75/R130 on Smart plans) or amounts your plan doesn't cover, confirmed with you before billing.

I'm on a Smart plan, what do GP visits cost me?

R75 per visit on Classic Smart, R130 on Essential, Essential Dynamic and Active Smart, unlimited visits at Smart-network GPs. Video consultations with your Smart Network GP are covered in full up to the Discovery Health Rate.

I'm on KeyCare, can I see you?

Yes, once you've nominated Drs Chellan & Lakay (PN 1221566) as your KeyCare GP in the Discovery app or on 0860 99 88 77. Nominations aren't backdated, so nominate before your first visit.

Does Discovery pay for HIV testing and treatment?

Yes, HIV blood tests (Rapid, ELISA, Western blot) are covered unlimited from the Screening and Prevention Benefit. The HIV Care Programme provides structured ongoing cover, enrolment happens in our rooms. Dr Chellan holds a Diploma in HIV Management (CMSA).

Is the pap smear covered, and how often?

One pap smear every 3 years, or one HPV DNA test every 5 years, your choice, paid from the Screening and Prevention Benefit (high-risk members: annual). You can also collect an HPV self-sampling kit from us. Note: the test is funded from the benefit; the consultation bills to your day-to-day benefits per your plan.

Does Discovery cover prostate screening?

Yes, one PSA test per year from the Screening and Prevention Benefit. Sample taken in our rooms, analysed by the lab.

I'm over 65, what screening can I do at NeoHealth?

Your annual Senior Health Check, hearing, vision and falls-risk screening, can be done at a Premier Plus GP, which we are. Flu and pneumococcal vaccines are also covered for members 65+.

Are screening visits really free?

The screening tests themselves are paid from the Screening and Prevention Benefit and don't reduce your day-to-day benefits. The consultation is billed per your plan's day-to-day rules. We confirm exact costs before billing.

How do I register a chronic condition?

Book a consultation. We confirm the diagnosis, apply to the Chronic Illness Benefit on your behalf, and explain your approved medicine list. Use a DSP pharmacy for chronic medicine to avoid the 20% co-payment.

Do you do Vitality Health Checks?

Yes, Vitality screenings are done in-rooms. See our Vitality screening service page.

What should I bring to my first visit?

Your Discovery membership card (physical or in the app), your ID, current medication list, and, if you've nominated us, the nomination confirmation.

Other schemes that need a GP nomination

These schemes also require you to name NeoHealth as your GP before day-to-day benefits pay. The steps differ by scheme, so check the one that applies to you.

Every scheme we bill directly

Not your scheme? Each of these has its own page setting out the network, nomination and co-payment rules that apply to a GP visit. See the medical aid overview for the rules that apply across schemes.

Book your Discovery consultation

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Disclaimer: Benefits are determined by Discovery Health and your specific option. This page is a patient guide, not scheme policy. Confirm your benefits with Discovery directly.