Direct billing, all options

KeyHealth GP in George, Billed Directly at Reception

NeoHealth (Drs Chellan & Lakay Inc, practice number 1221566) sees KeyHealth members at our George Central practice, one of more than 40 South African schemes we accept. KeyHealth is an open scheme.

We claim from the scheme at reception rather than asking you to pay up front and claim back. Day-to-day cover differs meaningfully by option, from the entry-level option's PMB-only GP cover to richer options with rand-based day-to-day allocations, so we verify your card before the consultation and tell you what you will pay before you are seen.

Benefits verified against KeyHealth 2026 guides: 14 August 2026

How billing works at NeoHealth

Bring your membership card and your ID to every visit so reception can verify your option before you are seen.
We claim from the scheme at reception, in real time, at scheme rates.
Any co-payment your option defines is quoted to you before the consultation, not afterwards.
Acute medication dispensed in-rooms where your option allows; chronic medication is collected from a pharmacy of your choice or delivered through Medipost.
Referral letters and pre-authorisations for specialists and procedures arranged in-rooms.
Chronic Disease List medicine is unlimited on every option once you're registered on the Chronic Disease Risk Programme; HIV/AIDS chronic medication is managed through KeyHealth's partner, LifeSense.

KeyHealth options we consult

Option	How your GP benefit works
Entry-level option	Routine GP consultations are covered at PMB level of care only, not from a day-to-day rand allocation like KeyHealth's other options. We confirm your likely out-of-pocket cost before you're seen.
All other KeyHealth options	Billed directly at scheme rates. Day-to-day GP cover, savings usage and any co-payment are set by your specific option; we verify and quote before the consultation.

Why KeyHealth members choose NeoHealth

15-20-minute unhurried consultations, no double-booking, no rushing
Dispensing GPs: leave with your medication, skip the second queue
Same-week appointments
Women's health, HIV management and child health special interests
HPCSA-compliant telehealth follow-ups anywhere in South Africa

See consultation fees & billing details · All services

Related services at NeoHealth

KeyHealth questions, answered

Do you accept KeyHealth?

Yes. We see KeyHealth members at our George Central practice and bill the scheme directly at reception. Bring your membership card and your ID.

Will I have to pay up front?

In most cases no. We claim from the scheme in real time. Where your option defines a co-payment, we tell you the amount before the consultation.

Does my option change what is covered?

Yes, meaningfully. The entry-level option covers routine GP visits at PMB level of care only, while other options fund day-to-day GP cover from a rand allocation. Four of the six options also add cover for acne and ADHD in beneficiaries up to age 21, plus rhinitis and major depression for everyone. Reception verifies your card before the visit.

How do I register a chronic condition?

Registration on the Chronic Disease Risk Programme is compulsory to access unlimited Chronic Disease List medicine. We handle this for you. HIV/AIDS chronic medication is managed through KeyHealth's partner, LifeSense, rather than the general chronic programme.

Do you support weight management?

We can refer you into KeyHealth's Weight Loss Programme once your Health Assessment shows a BMI of 30 or higher: 3 dietician consultations plus 1 biokineticist consultation to start, with more if you show progress. Pre-authorisation is required, we arrange it.

Do you dispense medicine?

For short-course acute treatment, yes. Dr Chellan and Dr Lakay each hold a Section 22C(1)(a) dispensing licence from the National Department of Health. Chronic medication is collected from a pharmacy of your choice or delivered through Medipost.

Can I be seen on a Saturday?

Yes. We consult 09:00 to 17:00 on weekdays and 09:00 to 13:00 on Saturdays, and we accept walk-in patients during consulting hours.

Every scheme we bill directly

Not your scheme? Each of these has its own page setting out the network, nomination and co-payment rules that apply to a GP visit. See the medical aid overview for the rules that apply across schemes.

Book your KeyHealth consultation

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Disclaimer: Benefits are determined by KeyHealth and your specific option. This page is a patient guide, not scheme policy. Confirm your benefits with KeyHealth directly.